Shipping Policy

Free Worldwide Shipping

We're happy to offer free shipping on every order, to every country we ship to — no minimum purchase required.

Estimated Delivery Time

Orders typically arrive within 10 to 20 business days from the date of purchase, depending on your location. This estimate does not include our order processing time of 1–3 business days before your order ships.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.

Customs, Duties & Taxes

For international orders, your package may be subject to import duties, taxes, or customs fees charged by your country once it reaches its destination. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We have no control over these fees and cannot predict their amount.

Delays

While most orders arrive within the estimated window, factors like customs processing, local courier delays, or high shipping volume during holidays can occasionally extend delivery times. We appreciate your patience.

Lost or Missing Packages

If your order hasn't arrived within 20 business days, please contact us at nuviashop.www@gmail.com with your order number and we'll investigate with the carrier and make it right.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.

Questions?

Reach us anytime at nuviashop.www@gmail.com.